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Regulations of the EcoWatt Servis online store

defining e.g. rules for concluding contracts through the Store, containing the most important information about the Seller, the Store and the rights of the Consumer



TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical Requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order fulfillment
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Appendix no. 1: Sample withdrawal form contracts

§ 1 DEFINITIONS

Working days - days from Monday to Friday, excluding public holidays in Poland.
Civil Code - Act of April 23, 1964. Civil Code.
Consumer - a consumer within the meaning of the provisions of the Civil Code.
Account - a free function of the Store regulated by separate regulations (service provided electronically), thanks to which each entity using the Store can set up their individual account in the Store.
Buyer - any entity purchasing in the Store.
Privileged Buyer - Buyer who is a Consumer or a privileged Entrepreneur.
Entrepreneur privileged - a natural person concluding a contract with the Seller directly related to its business activity, but not of a professional nature for it.
Pick-up point - a point located at 32-200 Miechów, Podzamcze Street 34b.
Regulations - these regulations.
Shop - EcoWatt Servis online store run by the Seller at https://www.ecowattservice.pl.
Seller - ECOWATT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Józefa Ignacego Kraszewskiego 36/128, 30-110 Kraków, entered into the National Court Register - Register of Entrepreneurs by the DISTRICT COURT FOR KRAKÓW ŚRÓDMIEOŚCI IN KRAKÓW, 11th COMMERCIAL DEPARTMENT OF THE NATIONAL COURT REGISTER, under KRS number 0000821812, NIP number 6772449513, REGON number 38520136100000, share capital PLN 5,000.00, paid-in capital PLN 5,000.00.
Act on consumer rights - Act of 30 May 2014 on consumer rights.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Józefa Ignacego Kraszewskiego 36/128, 30-110 Kraków
  2. E-mail address: biuro@ecowattservis.pl
  3. Phone: 667 584 036
  4. Address for returning the goods (in case of withdrawal from the contract): ul. Podzamcze 34b, 32-200 Miechów
  5. Address for sending the advertised goods: ul. Podzamcze 34b, 32-200 Miechów

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, you need:
    • Internet-enabled device
    • a web browser that supports JavaScript and cookies.
  2. For placing an order in the Store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.

§ 4 SHOP PURCHASES

  1. Product prices visible in the Store are the total prices for the product.
  2. The Seller points out that the total price of the order includes the price for the product indicated in the Store and, if applicable, the cost of delivery of the goods.
  3. The product selected for purchase should be added to the basket in the Store.
  4. Then, the Buyer selects the method of delivery of the goods and the method of payment for the order from the options available in the Store, and also provides the data necessary to complete the order.
  5. The order is placed at the moment of confirmation of its content and acceptance of the Regulations by the Buyer.
  6. Placing an order is tantamount to concluding a contract between the Buyer and the Seller.
  7. The Buyer may register in the Store, i.e. set up an Account in it, or make purchases without registration by providing their data with each possible order.

§ 5 PAYMENTS

  1. You can pay for your order, depending on the Buyer's choice:
    1. by ordinary transfer to the Seller's bank account;
    2. using a payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    3. via the payment platform:
      • Blue Media
      • eCard
      • dotpay
      • PayPal
      • PayU
      • Przelewy24
      • TPay.com
    4. in cash upon receipt of the goods in person.
  2. If you choose to pay via the Blue Media payment platform, Blue Media S.A. is the entity providing online payment services.
  3. If the Buyer chooses payment in advance, the order must be paid within 3 Business Days of placing the order.
  4. The seller informs that in the case of payment methods in which the field for entering the data necessary to complete the payment appears immediately after placing the order, payment for the order is possible only immediately after placing the order.
  5. When making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 ORDER EXECUTION

  1. The sales contract is concluded when the Seller confirms acceptance of the Order by e-mail. The Seller sends confirmation of acceptance of the Order to the Customer's e-mail address provided in the Order Form.
  2. In the case of payment by transfer, the e-mail confirming acceptance of the Order contains information, among others: regarding the transfer amount and the bank account to be paid (The Product will be sent or prepared for collection after the Customer has paid).
    In the case of cash on delivery - the Seller informs the Customer about the execution of the Order.
  3. The deadline for order fulfillment is 4 working days.
  4. If the Buyer has chosen payment in advance for the order, the Seller will proceed to the order after payment.
  5. The goods are delivered only within the territory of the Republic of Poland.
  6. Products purchased in the Store are delivered via a courier company.
  7. The Buyer may pick up the goods in person at the Collection Point during its opening hours.
  8. If the Buyer chooses personal collection, the goods will be ready for collection at the indicated date of order completion.

§ 7 RIGHT OF WITHDRAWAL

  1. The privileged buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline to withdraw from the contract expires after 14 days from the day:
    1. in which the Preferred Buyer came into possession of the goods or in which a third party other than the carrier and indicated by the Preferred Buyer came into possession of the goods;
    2. in which the Preferred Buyer came into possession of the last good, lot or part, or in which a third party, other than the carrier and indicated by the Preferred Buyer, came into possession of the last good, lot or part, in the case of a contract requiring the transfer of ownership of multiple goods which are delivered separately, in batches or in parts.
  3. In order for the privileged Buyer to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or e-mail).
  4. A privileged buyer may use the model withdrawal form at the end of the Regulations, but it is not mandatory.
  5. In order to meet the withdrawal deadline, it is enough for the Preferred Buyer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

    EFFECTS OF WITHDRAWAL FROM THE CONTRACT
  6. In the event of withdrawal from the concluded contract, the Seller returns to the preferred Buyer all payments received from him, including the costs of delivery of the goods (except for additional costs resulting from the preferred method of delivery chosen by the Buyer other than the cheapest usual method of delivery offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Seller was informed about the decision of the Preferred Buyer to exercise the right to withdraw from the contract.
  7. The Seller will refund the payment using the same payment methods that were used by the Preferred Buyer in the original transaction, unless the Preferred Buyer agrees to a different solution, in each case the Preferred Buyer will not incur any fees in connection with this return.< /li>
  8. If the Seller has not offered to collect the goods from the Preferred Buyer himself, he may withhold the reimbursement until receipt of the goods or until he is provided with proof of its return, whichever occurs first.
  9. The seller asks you to return the goods to the following address: ul. Podzamcze 34b, 32-200 Miechów immediately, and in any case not later than 14 days from the date on which the Preferred Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the preferred buyer sends back the goods before the expiry of the 14-day period.
  10. Preferred Buyer bears the direct costs of returning the goods.
  11. The preferred buyer is only liable for a decrease in the value of the goods resulting from using them in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
  12. If the goods, due to their nature, cannot be returned by ordinary mail, the Preferred Buyer will also have to bear the direct cost of returning the goods. The Preferred Buyer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
  13. If it is necessary to return funds for a transaction made by the Preferred Buyer with a payment card, the Seller will refund the funds to the bank account assigned to this payment card.

§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL

  1. The right to withdraw from a distance contract, referred to in § 7 of the Regulations, does not apply to the contract:
    1. in which the subject of the service is non-prefabricated goods, manufactured according to the specification of the Preferred Buyer or serving to satisfy his individual needs;
    2. in which the subject of the service is goods that deteriorate quickly or have a short shelf life;
    3. in which the subject of the service is goods delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
    4. in which the subject of the service are goods which, due to their nature, are inseparably connected with other items after delivery;
    5. in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
    6. for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement;
    7. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract.

§ 9 COMPLAINTS

AND GENERAL PROVISIONS

  1. The Seller is liable to the Preferred Buyer for the compliance of the service with the contract, provided for by generally applicable laws, including in particular the provisions of the Act on Consumer Rights.
  2. The Seller asks you to submit a complaint to the postal or electronic address indicated in § 2 of the Regulations.
  3. If a warranty has been granted for the product, information about it, as well as its terms, is available in the Store.
  4. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
  5. The seller will respond to the complaint within 14 days of its receipt.

II PREFERENCE BUYERS

  1. Items
    1. In the event of non-compliance of the goods with the contract, the Preferred Buyer has the option of exercising the rights set out in Chapter 5a of the Act on Consumer Rights.
    2. The Seller is liable for the lack of conformity of the goods with the contract, existing at the time of their delivery and revealed within two years from that moment, unless the expiry date of the goods, specified by the Seller, his legal predecessors or persons acting on their behalf, is longer.
    3. Pursuant to the provisions of the Act on Consumer Rights, the Preferred Buyer may in any case demand:
      1. exchange of goods,
      2. repair of goods.
    4. Additionally, the Preferred Buyer may make a statement about:
      1. lowering the price,
      2. withdrawal from the contract
      in a situation where:
      • The seller refused to bring the goods into compliance with the contract in accordance with art. 43d sec. 2 of the Consumer Rights Act;
      • The seller did not bring the goods into compliance with the contract in accordance with art. 43d sec. 4-6 of the Act on Consumer Rights;
      • the lack of conformity of the goods with the contract continues, despite the fact that the Seller has tried to bring the goods into conformity with the contract;
      • the lack of conformity of the goods with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior use of the protection measures specified in art. 43d of the Consumer Rights Act;
      • it is clear from the Seller's statement or circumstances that he will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the Preferred Buyer.
    5. In the case of goods subject to repair or replacement, the Preferred Buyer should make the goods available to the Seller. The Seller collects the goods from the Preferred Buyer at its own expense.
    6. The preferred buyer cannot withdraw from the contract if the lack of conformity of the goods with the contract is insignificant.
    7. In the event of withdrawal from the contract referred to in this section (concerning goods), the Preferred Buyer immediately returns the goods to the Seller at his expense, to the address of ul. Podzamcze 34b, 32-200 Miechów. The Seller returns the price to the Preferred Buyer immediately, not later than within 14 days from the date of receipt of the goods or proof of their return.
    8. The Seller returns to the Preferred Buyer the amounts due as a result of exercising the right to reduce the price immediately, not later than within 14 days from the date of receipt of the Preferred Buyer's statement on the price reduction.
  2. Out-of-court ways of dealing with complaints and pursuing claims
    1. If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. With:
      1. mediation conducted by the competent Voivodeship Trade Inspection Inspectorate, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspektoraty_handlowej.php< /a>;
      2. with the assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php ;
      3. free assistance of the municipal or poviat Consumer Ombudsman;
      4. online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

III BUYERS OTHER THAN PRIVILEGED BUYERS

  1. In the event of a defect in the goods, the Buyer other than the Preferred Buyer has the option of complaining about the defective goods on the basis of the warranty regulated in the Civil Code.
  2. The Seller is liable to a Buyer other than the Preferred Buyer under the warranty if a physical defect is found within two years from the date of delivery of the goods to the Buyer.
  3. According to the Civil Code, the Buyer who is an entrepreneur other than the Privileged Entrepreneur loses his rights under the warranty if he has not examined the goods in time and in the manner accepted for goods of this type and has not immediately notified the Seller of the defect, and if the defect has come to light only later - if he did not notify the Seller immediately after finding it. In order to meet the above deadline, it is enough to send a notification of the defect before its expiry.
  4. Using the warranty, the Buyer other than the Preferred Buyer may, on the terms set out in the Civil Code:
    1. submit a price reduction statement,
    2. in the case of a significant defect - submit a declaration of withdrawal from the contract,
    3. request replacement of goods free of defects,
    4. request removal of the defect.
  5. If it turns out that in order to consider the complaint, it is necessary to deliver the defective goods to the Seller, the Buyer other than the Preferred Buyer is obliged to deliver the goods to the address of ul. Podzamcze 34b, 32-200 Miechów.

§ 10 PERSONAL DATA

  1. The administrator of personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "RODO".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the execution of orders. The basis for the processing of personal data in this case is:
    • a contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6(1)(b) of the GDPR),
    • the Seller's legal obligation related to accounting (Article 6(1)(c) of the GDPR) and
    • the legitimate interest of the Seller, consisting in the processing of data in order to establish, pursue or defend any claims (Article 6(1)(f) of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to conclude the contract. Failure to provide data will prevent the conclusion of the contract in the Store.
  4. The Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract concluded between the Buyer and the Seller will cease to apply;
    2. the Seller will no longer be subject to the legal obligation obliging him to process the Buyer's data;
    3. the possibility of pursuing claims by the Buyer or the Seller related to the contract concluded by the Store will cease;
    4. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what is the latest.
  5. The buyer has the right to demand:
    1. access to your personal data,
    2. rectifications,
    3. removal,
    4. processing restrictions,
    5. transfer data to another administrator
      and the right:
    6. to object at any time to the processing of data for reasons related to the special situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f of the GDPR (i.e. on legitimate interests pursued by the Seller).
  6. In order to exercise their rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
  7. If the Buyer decides that his data is being processed unlawfully, the Buyer may file a complaint with the President of the Personal Data Protection Office.

§ 11 RESERVATIONS

  1. It is forbidden for the Buyer to provide illegal content.
  2. Each time an order placed in the Store constitutes a separate agreement and requires separate acceptance of the Regulations. The contract is concluded for the time and in order to fulfill the order.
  3. Agreements concluded on the basis of the Regulations are concluded in Polish.
  4. In the event of a possible dispute with a Buyer who is not a privileged Buyer, the competent court will be the court competent for the seat of the Seller.



Appendix 1 to the Regulations

Below is a model withdrawal form from which the Consumer or Privileged Entrepreneur may, but not must use:



TEMPLATE WITHDRAWAL FORM
(this form should be completed and returned only if you wish to withdraw from the contract)

ECOWATT LIMITED LIABILITY COMPANY
ul. Józefa Ignacego Kraszewskiego 36/128, 30-110 Kraków
e-mail address: biuro@ecowattservis.pl

- Me/We(*) ........................................ ................................ hereby give notice that I/We (*) withdraw from my/our contract of sale of the following goods (*) / for the provision of the following service(*):

................................... ..................................................... ..................................................... ...................................

.. ..................................................... ..................................................... ..................................................... ...................

................... ..................................................... ..................................................... ..................................................... ....

- Date of contract(*)/receipt(*)

............. ..................................................... ..................................................... ..................................................... ...........

- Name and surname of the Consumer(s) / Preferred Entrepreneur(s):

.. ..................................................... ..................................................... ..................................................... ...................

- Address of the Consumer(s) / Entrepreneur(s) privileged(s):< br />
......................................... ..................................................... ..................................................... ....................

............ ..................................................... ..................................................... ..................................................... .............

...................................... ..................................................... ......
Signature of the Consumer(s) / Preferred Entrepreneur(s)
(only if the form is sent on paper)

Date ..................................... .

(*) Delete as appropriate.

Account Terms

in the EcoWatt Servis store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Service Provider
§ 3 Technical requirements
§ 4 Account
§ 5 Loyalty program
§ 6 Complaints
§ 7 Personal data
§ 8 Disclaimers

§ 1 DEFINITIONS

Consumer - a consumer within the meaning of the provisions of the Civil Code.
Account - a free function of the Store (service) regulated in the Regulations, thanks to which the Service Recipient can set up his/her individual account.
Service Recipient - any entity setting up an Account or interested in setting up an Account.
Privileged Service Recipient – a Service Recipient who is a Consumer or a natural person concluding an agreement with the Service Provider directly related to its business activity, but not of a professional nature for it.
Loyalty program< /strong> - a loyalty program run by the Service Provider, under which the Service Recipient who has an Account may obtain and use Points on the terms set out in the Regulations.
Points - points awarded to the Service Recipient on the terms set out in the Regulations as part of the Loyalty Program, allowing the Service Recipient to order products indicated in the Store with a discount.
Regulations - these Account Regulations.
Shop - EcoWatt Servis online store run by the Service Provider at the address https://www.ecowattservis. pl
Service Provider - ECOWATT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Józefa Ignacego Kraszewskiego 36/128, 30-110 Kraków, entered into the National Court Register - Register of Entrepreneurs by the DISTRICT COURT FOR KRAKÓW ŚRÓDMIEOŚCI IN KRAKOW, XI COMMERCIAL DEPARTMENT OF THE NATIONAL COURT REGISTER, under KRS number 0000821812, NIP number 6772449513, REGON number 38520136100000, share capital PLN 5,000.00, paid-in capital PLN 5,000.00.

§ 2 CONTACT WITH THE SERVICE PROVIDER

  1. Postal address: ul. Józefa Ignacego Kraszewskiego 36/128, 30-110 Kraków
  2. E-mail address: biuro@ecowattservis.pl
  3. Phone: 667 584 036

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning and setting up of an Account, you need:
    • active email account
    • Internet-enabled device
    • a web browser that supports JavaScript and cookies

§ 4 ACCOUNT

  1. Creating an Account is completely voluntary and depends on the will of the Service Recipient.
  2. The account gives the Service Recipient additional possibilities, such as: viewing the history of orders placed by the Service Recipient in the Store, checking the order status or editing the Service Recipient's data on their own, as well as participation in the Loyalty Program.
  3. In order to set up an Account, you must complete the appropriate form in the Store.
  4. At the time of setting up the Account, an agreement is concluded between the Service Recipient and the Service Provider for an indefinite period in the scope of maintaining the Account on the terms set out in the Regulations.
  5. The Customer may resign from the Account at any time without incurring any costs.
  6. In order to resign from the Account, you must send your resignation to the Service Provider to the e-mail address: biuro@ecowattservis.pl, which will result in the immediate deletion of the Account and termination of the contract regarding the maintenance of the Account.

§ 5 LOYALTY PROGRAM

  1. The loyalty program is intended for Service Recipients who have an Account. Obtaining and using Points by the Customer is possible using the Account.
  2. At the moment of creating an Account, the Customer becomes a participant in the Loyalty Program.
  3. For every PLN 10 spent in the Store as part of a single order, the Customer will receive the following number of Points: 10, subject to section 4-5.
  4. Points for a placed order will be entitled to the Service Recipient only if the Service Provider concludes a contract with the Service Recipient. Points will be awarded to the Service Recipient automatically, within the time of order fulfillment.
  5. To calculate the number of Points for a placed order, only the funds spent by the Service Recipient on products ordered in the Store without the use of Points are taken into account, and without taking into account additional costs related to ordering a product, such as the cost of delivery.
  6. If the Service Recipient subscribes for the first time to the newsletter maintained by the Service Provider as part of the Store, the Service Recipient will be entitled to the following number of Points: 50. Points are awarded for subscribing to the newsletter immediately, automatically, no later than within 7 days after the Customer subscribes to the newsletter.
  7. Points obtained by the Service Recipient make up one pool.
  8. The current number of Points collected by the Customer will be visible in the Account. The Service Provider may also inform the Customer about a change in the number of accumulated Points by sending a message to the Customer's e-mail address assigned to his Account.
  9. The Customer may obtain a reduction in the price of the product covered by the Loyalty Program in such a way that the final price of this product will be PLN 1, using Points.
  10. The number of Points allowing for a price reduction in the manner indicated in the above paragraph is indicated in the Store, next to a given product.
  11. If the Customer decides to use the Points, the discount resulting from their use will be calculated automatically, i.e. deducted from the price of the ordered product.
  12. The Service Provider has the right to cancel Points:
    1. charged for orders for which the Service Provider returned the money paid for the product to the Service Recipient (e.g. in the event of effective withdrawal from the contract by the Service Recipient);
    2. awarded despite ineffective payment of the order (which does not mean the inability to acquire Points again as a result of correct payment of the order);
    3. awarded for repeated subscription to the newsletter.
  13. Points accumulated in the Loyalty Program can only be used in the manner specified in this paragraph.

§ 6 COMPLAINTS

  1. Complaints regarding the functioning of the Account should be sent to the e-mail address biuro@ecowattservis.pl.
  2. The complaint will be considered by the Service Provider within 14 days.

    EXTRAJUDICIAL METHODS OF HANDLING COMPLAINTS AND SUFFERING CLAIMS
  3. If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. With:
    1. mediation conducted by the competent Voivodeship Trade Inspection Inspectorate, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspektoraty_handlowej.php< /a>;
    2. with the assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php ;
    3. free assistance of the municipal or poviat Consumer Ombudsman;
    4. online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 7 PERSONAL DATA

  1. The administrator of personal data provided by the Customer when using the Account is the Service Provider. Detailed information on the processing of personal data by the Service Provider - including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store - due to the principle of transparency contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "RODO".
  2. The purpose of processing the Customer's data is to maintain the Account. The basis for the processing of personal data in this case is the contract for the provision of services or actions taken at the request of the Service Recipient, aimed at its conclusion (Article 6(1)(b) of the GDPR), as well as the legitimate interest of the Service Provider, consisting in the processing of data in order to determine , pursuing or defending any claims (Article 6(1)(f) of the GDPR).
  3. Providing data by the Service Recipient is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Service Provider will not be able to provide the Account management service.
  4. The Customer's data will be processed until:
    1. The account will be deleted by the Customer or the Service Provider at the Customer's request
    2. the possibility of pursuing claims by the Customer or the Service Provider related to the Account will cease;
    3. the Customer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Service Provider
    – depending on what is applicable in a given case and what is the latest.
  5. The Customer has the right to request:
    1. access to your personal data,
    2. rectifications,
    3. removal,
    4. processing restrictions,
    5. transfer data to another administrator
      and the right:
    6. objection at any time to the processing of data for reasons related to the special situation of the Service Recipient - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f of the GDPR (i.e. on legitimate interests pursued by the Service Provider).
  6. In order to exercise their rights, the Customer should contact the Service Provider.
  7. If the Customer considers that his data is processed unlawfully, the Customer may submit a complaint to the President of the Office for Personal Data Protection.

§ 8 RESERVATIONS

  1. It is forbidden for the Customer to provide illegal content.
  2. The Account Agreement is concluded in Polish.
  3. In the event of important reasons referred to in par. 4, the Service Provider has the right to change the Regulations.
  4. Important reasons referred to in sec. 3 are:
    1. the need to adapt the Store to the provisions of law applicable to the Store's operations;
    2. improving the security of the service provided;
    3. change of Account functionality, requiring modification of the Regulations.
  5. The Customer will be informed about the planned change to the Regulations at least 7 days before the change comes into force via e-mail sent to the address assigned to the Account.
  6. If the Service Recipient does not accept the planned change, he or she should inform the Service Provider by sending an appropriate message to the e-mail address of the Service Provider biuro@ecowattservis.pl, which will result in termination of the agreement regarding the maintenance of the Account upon the entry into force of the planned change. changes or earlier, if the Customer submits such a request.
  7. If the Customer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to the termination of the contract in the future.
  8. For orders placed in the Store with the use of Points, the Store's regulations apply.
  9. In the event of a possible dispute with a Customer who is not a privileged Customer, the competent court will be the court competent for the seat of the Service Provider.
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